HR Generalist Job Description Template

Job summary

The HR Generalist manages day-to-day human resources operations across the employee lifecycle, ensuring smooth HR service delivery and legal compliance. Success in this role involves building trusted relationships with staff and managers, resolving employee relations matters effectively, and keeping HR processes running efficiently.

Responsibilities

• Manage end-to-end employee lifecycle processes, including onboarding, contract management, probation reviews, and offboarding.
• Provide front-line guidance and support to managers and employees on company policies, procedures, and relevant employment legislation.
• Support employee relations cases, facilitating formal and informal resolution processes while maintaining accurate documentation.
• Maintain and update the Human Resources Information System (HRIS) to ensure personnel records and organizational data remain accurate.
• Coordinate core talent acquisition activities, including posting vacancies, screening candidates, and scheduling interviews.
• Assist in the preparation and delivery of performance review cycles, employee training initiatives, and engagement programs.
• Generate routine and ad-hoc HR metrics reports to track attendance, turnover, and other workforce indicators.

Required qualifications

• Demonstrated professional experience working in a human resources generalist, advisory, or coordination capacity.
• Working knowledge of core employment legislation, compliance requirements, and workplace standards.
• Proven experience handling confidential employee relations matters and maintaining accurate personnel documentation.
• Practical experience utilizing HRIS platforms and workplace productivity software for record-keeping and reporting.

Preferred qualifications

• Relevant professional certification in Human Resources (such as CIPD, SHRM, HRCI, AHRI, or regional equivalent).
• Experience operating across multi-site, international, or hybrid working environments.

Skills