Privacy Policy

1. Information We Collect

We collect the information needed to provide and improve InterviewFlowAI across recruiter, employer, and candidate workflows.

1.1 Personal Information

When you sign up or use our platform, we collect personal details such as your name, email address, mobile number, job details, skills, and education. If you are a job seeker and participate in an employer-created assessment, that information is shared with the respective employer.

1.2 Interview Data

If you participate in an AI interview through the platform, we collect video, audio, transcripts, and screenshots when enabled by the employer. These data are collected with your consent and used solely for recruitment evaluation purposes.

1.3 AI Phone Screener Data

If you engage with the AI Phone Screener, we collect the following:

• Audio recordings of phone calls
• Transcriptions of conversations
• Tone and emotion analysis
• Call metadata such as duration and timestamps
• Employer-provided screening questions

Disclosure: All calls begin with a disclaimer stating that the call is conducted by AI, recorded, and evaluated. Proceeding with the call constitutes your consent.

1.4 Cookies and Tracking

We use cookies and similar tracking technologies, including PostHog, to improve user experience, analyze trends, and understand how visitors use the website and product.

2. Data Storage

2.1 Storage Infrastructure

Data is securely stored on Amazon AWS servers and cloud services used by our voice and telephony partners. We use encryption and role-based access controls to safeguard user data.

3. How We Use Your Data

3.1 Service Delivery

Your data is used to:

• Conduct AI interviews and phone screenings
• Share assessment results with employers
• Provide insights and analytics to improve hiring outcomes

3.2 AI Training and Model Improvement

We may use anonymized and de-identified data, with personally identifiable information removed, to improve our AI algorithms including voice and text analysis. Personal data is never used in model training without de-identification.

4. Sharing of Data

4.1 With Employers

Data is shared only with the employer responsible for the interview or screening you have participated in.

4.2 Third-Party Services

We do not sell your personal data. Trusted third-party service providers such as voice or call processing vendors may access data only as needed to deliver our services securely and reliably.

5. User Rights

5.1 Access and Deletion

You may request deletion of your account and data at any time by emailing [email protected]. Once verified, we will process your request promptly.

5.2 Data Correction and Limitation

You may request corrections to your personal data or limit how we use your information by contacting [email protected].

6. Security Measures

We implement industry-standard security practices, including:

• Encryption of data in transit and at rest
• Secure access controls
• Regular audits and monitoring

InterviewFlowAI is committed to obtaining compliance with GDPR and industry security standards.

7. Cookies and Tracking Technologies

We use cookies to personalize your experience and improve platform performance. You can manage cookie settings in your browser. We also use PostHog to analyze user behavior and improve platform usability.

PostHog

We use PostHog to understand product usage and website activity so we can improve usability, measure feature adoption, and monitor site performance. Website usage data is captured through cookies and related technologies for analytics and product optimization purposes. For more information, visit the PostHog Privacy Policy.

8. Legal Compliance

We comply with relevant data protection laws including the General Data Protection Regulation, the Indian IT Act, and other applicable privacy regulations. Users are responsible for compliance with call recording laws in their jurisdictions when using features like the AI Phone Screener.

9. AI Phone Screener Additional Privacy Notes

• All phone screeners include a spoken disclaimer at the beginning of the call.
• Employers are responsible for ensuring lawful use of the feature under local voice recording and employment laws.
• We store and process this data securely and do not permit its use for non-recruitment purposes.
• You may request deletion of call-related data by contacting [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service after those changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact [email protected].

InterviewFlowAI is a part of AXONFLOW INNOVATIONS PRIVATE LIMITED, based in India.