Hire and train with realistic AI role plays. Let people practise with a sceptical buyer or an upset customer, then assess every conversation against your criteria.
Say who the person is, who they talk to, and what success looks like. Or start from a template.
“A renewal call. Her budget was just cut by 40%.”
The same scenario works for both. Use it to test candidates, then use it again to help your team get better.
See how candidates actually perform in the conversations the role depends on, before you make an offer.
Let new hires and existing staff rehearse hard conversations with an AI character, without risking a real customer or colleague.
Build the scenario once, let people talk it through, and review the result with your team.
No scripts to write and no colleague playing the customer. Just a consistent conversation that everyone gets the same way.
Describe the situation in plain words, or start from a template. The AI drafts the scenario, the character, and the scoring for you to review.
Give the character a name, voice, backstory, and personality. Choose Easy, Medium, or Hard to set how tough the conversation is.
The character only shares some details when the person asks the right questions, so you see who listens before they pitch.
You decide what good looks like. Each call gets a score out of 100 against your criteria, plus a clear recommendation.
Every report lists strengths and gaps, and suggests a better response for any skill that scored low.
Run role plays in the language your candidates and team actually work in, and export any report as a PDF.
Set it up once. Every person gets the same character, the same situation, and the same scoring, so results are fair and easy to compare.
Say who the person is, who they're talking to, and what success looks like. Or pick a template.
Send a link to candidates or team members. They join a live voice call with the AI character.
Read the score, strengths, and gaps, listen to the key moments, then decide who to hire or what to coach.
Start from a template or describe your own. Role plays fit any role where how someone talks matters as much as what they know.
Find out what the buyer needs before pitching.
Earn a busy prospect's attention in the first minute.
Hold value when the buyer pushes back on price.
Trade, rather than discount, to reach a deal.
Uncover what changed and rebuild the case for value.
Calm an upset customer and solve the problem.
Give a teammate clear, fair feedback and agree next steps.
Work through an incident with a stressed customer.
Works for any industry. Describe your own situation, for example an insurance renewal, a medical sales visit, or a retail customer complaint.
Manager-led role plays work, but they are hard to schedule and hard to compare. AI role play gives every person the same conversation.
| Compared on | Manager plays the buyer | AI role play |
|---|---|---|
| Availability | When a manager has time | Any time, from a link |
| Consistency | Changes with each manager and each day | Same character, brief, and scoring every time |
| Scoring | Notes and gut feel | Score out of 100 against your criteria |
| Evidence | Memory and written notes | Recording, transcript, and linked moments |
| Manager time | A full call for every person | A few minutes to review the report |
| Languages | Whatever the manager speaks | 16 languages |
AI sales role play is a live voice conversation between a person and an AI character that plays a buyer, a customer, or a teammate. The character stays in role and reacts to what the person says, and the call is scored against the criteria you set. Teams use it to hire people who can sell and to train reps before real calls.
Yes. Invite team members by email to practise conversations like discovery calls, objections, or difficult feedback. Each report shows their strengths and gaps, links them to the recording, and suggests a better response where they scored low, so managers know what to coach.
You choose a scenario from the job, such as a cold call or a renewal at risk, and invite candidates by email or straight from an AI Interviewer. Each candidate reads a short brief, joins a live call with the AI character, and gets one attempt. You get a score out of 100, strengths, gaps, the recording, and the transcript, so you can compare candidates fairly.
Popular scenarios include a discovery call, a cold call to a busy prospect, a pricing objection, a negotiation, a renewal at risk, and an upset customer escalation. Start from a template or describe your own, for example an insurance renewal or a medical sales visit.
Describe the situation in your own words or pick a template, such as a SaaS discovery call or a pricing objection. The AI drafts the brief, the character, and the scoring. You review it, adjust anything, and publish.
Each skill you choose is scored from 0 to 5 against what a strong and a weak answer look like, then combined into one score out of 100. You can mark skills as must pass. There is no pass mark: you decide what happens next.
Yes. Start a free trial, build a role play from a short description, and run scored sessions with your trial credits. Calls that can't be scored don't use credits.
Just the link from their email, a working microphone, and a stable internet connection. No account is needed. You choose whether the camera is on and whether they must use a laptop. Each person gets one attempt at each role play, in any of 16 languages.
No. If a call is too short, has no conversation, or ends because of a technical problem, it is marked not scored and doesn't use credits.
Build your first role play from a short description, then use it to hire or to train. Every call comes with a score, a recording, and a transcript.
Start free trial